Welcome to our Technical Support page, your go-to resource for troubleshooting and maintaining your Weed Zapper equipment. Our expert team is here to help you keep your equipment running smoothly, ensuring you get the best performance for effective weed control.
For any technical support needs, you can reach us through the following methods:
Phone Support:
For immediate assistance, you can speak directly with one of our technical support specialists by calling:
660-620-3064
Text Support:
For quick and convenient support, send us a text (text ONLY) to:
660-240-8370
Our dedicated team is available to answer your questions, provide troubleshooting tips, and guide you through any technical issues you may encounter.
To assist you in troubleshooting common issues and performing regular maintenance on your Weed Zapper equipment, we have created a comprehensive series of diagnostic videos. These videos cover a wide range of topics, from basic maintenance to advanced diagnostics.
Watch our Diagnostic Video Playlist here:
Watch Diagnostic Videos
TWZ Proper Belt Tensioning
These videos are designed to be easy to follow, providing step-by-step instructions to help you quickly resolve any problems and keep your equipment in top condition.
Here are some common technical issues that you might encounter with your Weed Zapper equipment and quick solutions for each:
| Problem | Possible Cause | Solution |
|---|---|---|
| Program Update will not install. Screen displays “The Function caused error-ZLD not found” | 1. Incorrect or corrupted file on USB flash drive. 2. File name is incorrect. | 1. Reload update program in root drive of USB flash drive. 2. Rename file exactly as shown. Make sure the files are not in a folder. |
| Seat switch box on monitor is illuminated red | 1. Seat switch not connected to monitor. 2. Operator not in correct position on seat pad. | 1. Check connection at monitor. 2. Make sure seat pad and operator are in proper position. |
| Left or Right wing sensor box on monitor is illuminated red | 1. Applicator boom wings not down. 2. Faulty connection in wiring. 3. Faulty wing sensor. | 1. Lower wings till coulters contact ground. 2a. Visually inspect wires for bad connections and/or damage. 2b. Test for 24 VDC between red and black wires feeding sensors. 2c. Swap wing sensor modules to diagnose for faulty module. 3. Replace sensor module. |
| Speed box on monitor is illuminated red | 1. Inadequate forward speed. 2. Faulty connection in wiring. 3. Speed sensor is not gapped properly or misaligned. 4. Perform radar calibration. | 1. Increase forward speed to 1.5 MPH (2.4 km) or more as indicated on monitor screen. 2. Visually inspect wires for bad connections and/or breaks in wires. 3. Check sensor gap distance and alignment- amber light on sensor should flash when coulter disc is turning. 4. Applies to 2023 or newer models. Watch video |
| No Generator RPM displayed | 1. PTO is not engaged. 2. One or both wings are off ground (Rt. & Lt. Wing sensor boxes are red). 3. Operator not seated on pad. 4. No forward motion shown within 45 seconds. 5. Belt is broken or has extreme slippage. 6. Small Breaker in relay panel is tripped. 7. E-Stop button is depressed. | 1. Engage PTO shaft. 2. Check wings and lower to operating position contacting ground (sensor boxes are green). 3. Sit down on seat pad 4. Move forward at 1.5 MPH or more or Press Manual RPM Bypass. 5. Check belt for breakage and tension. 6. Reset Circuit Breaker. 7. Rotate E-Stop button to release. |
| No AC voltage reading (Numbers are displayed on Diagnostic Screen Only!) | 1. Monitor is not turned on. No 12-volt power supply to monitor. 2. PTO shaft is not engaged 3. One or both wings are off ground (sensor boxes are red). 4. No forward motion shown within 45 seconds. 5. Faulty voltage sensor. 6. Small breaker is tripped. 7. E-Stop button is depressed. | 1. Check 12-volt connection from battery to monitor to ensure good connection and verify inline fuse or breaker is good. 2. Engage PTO shaft. 3. Check wings and lower to operating position (boxes are green). 4. Move forward at 1.5 MPH or Press Manual RPM Bypass. 5. Replace voltage sensor module. 6. Check and reset breaker. 7. Rotate E-Stop button to release. |
For more detailed guidance, please refer to our diagnostic videos or contact our support team.
Our goal is to provide you with all the necessary resources and support to ensure your Weed Zapper equipment operates at its best, delivering efficient and eco-friendly weed control for your farm.
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